Maslach Burnout Inventory — General Survey
MBI-GSA 16-item measure of burnout in non-human-services occupations. Generalises the original MBI from human-service work to any occupational context. Produces three subscale scores: Exhaustion, Cynicism, and Professional Efficacy (the last is reverse-indexed for burnout — higher efficacy = lower burnout).
Ready-to-cite methods sentence
Reliability & validation
Subscales
Known limitations
LICENSED INSTRUMENT — requires purchase from Mind Garden, Inc. before use (https://www.mindgarden.com/). Exact item wording, current norms, and scoring cut-offs must be taken from the licensed MBI Manual (4th ed. or later), not from secondary reproductions. The placeholder at order 15 should be completed from the licensed manual before data collection. Professional Efficacy is not an inverse of burnout symptoms and is increasingly analysed as a distinct dimension (see Maslach & Leiter, 2016).
Original citation
Schaufeli, W. B., Leiter, M. P., Maslach, C., Jackson, S. E. (1996). Maslach Burnout Inventory — General Survey.
This instrument is licensed. Obtain permission from the copyright holder before using it in your study.
Use MBI-GS in Folio Surveyor
Add it to a study with the full items, scoring, and analysis built in.
Library entry verified January 2024. Metadata is provided for reference; item wording is available inside Folio Surveyor, subject to each instrument's licensing.